Frequently Asked Questions (FAQ)

 

DIAtech - Digital Investment Advisor Technology 

Welcome to our FAQ section.

Here you will find answers to the most common questions about our services, security measures, and personalized financial and investment solutions.

Explore the categories below to find the information you need. If you have further questions, feel free to contact us.

Terms of Use (FAQ)

Security and Protection

 

How does DIAtech protect personal data and confidentiality?

We do not share personal data with thitd parties under any circumstances. All your data is confidential, and the privacity of our users is one of our top priorities.

How does DIAtech ensure information security?

Our residence is equipped with surveillance and protection measures to ensure safety against any unforeseen physical intrusion. This allows us to operate in a secure and private environment, ensuring that all sensitive data and systems are effectively protected.

How does DIAtech justify its security and privacy approach?

Operating from a private residence allows for superior protection of sensitive data. In an office, all data is accessible, increasing the risk of vulnerabilities to unforeseen incidents, such as hacking.

From a residence, we maintain complete control over the environment, with secure storage and independent access, as well as a protected internal communication network. This enables us to be available 24/7 for access or management of any unexpected incidents in the system and its updates, without travel and without disturbing others.

Is communication with DIAtech secure?

Yes, communication with DIAtech is completely secure. Any type of communication, whether through messaging, email, or video call scheduling, is based on three independent verifications known only by the client and DIAtech. These verifications ensure that all information exchanges between both parties are conducted safely and protected from unauthorized access.

How does DIAtech communicate securely with clients?

At DIAtech, we prioritize security and efficiency in our communication. We do not offer in-person meetings at our residence for security and confidentiality reasons. However, we are always available to schedule meetings via video calls, ensuring that you can receive the advice you need safely and conveniently. Our team is committed to providing you with the best service, and we are just a click away.

 

What does the KYC verification process involve at DIAtech?

The KYC (Know Your Customer) verification process is a mandatory procedure at DIAtech designed to prevent tax fraud, scams, and money laundering. This process includes:

1. Submitting a valid copy of an official identification document.

2. Completing a video call to confirm the client's identity.

The KYC verification is essential to comply with international regulations and ensure the security of our operations and the protection of our clients.

Services and Subscriptions

 

Is the service offered by DIAtech free?

No, the service is not free, but we offer the first consultation for free. To access DIAtech's services, there is an annual fee, and we provide the option to pay in quarterly installments.

What services does DIAtech offer?

At DIAtech, we provide protection for your finances and investments, as well as personalized advice and strategies tailored to your investments, using our system and technology T&J - INV 12317 - v 1.0 - 2024.

What is the cost of DIAtech's services?

We offer quarterly and annual payment plans tailored to your needs. Your first consultation is free, so you can learn about our services with no obligation.

Can I cancel my subscription with DIAtech?

Yes, you can cancel your subscription at any time.

Are there costs for canceling my subscription with DIAtech?

Yes, canceling your subscription incurs a cost. Only the remaining proportional part of the subscription will be refunded from the cancellation date. During the first 30 days from the subscription, there is no cancellation fee, and the full subscription amount will be refunded.

How do I recover money from my subscription with DIAtech?

At DIAtech, the corresponding amount for the cancellation of services will be transferred to your bank account.

What are the benefits of subscribing to DIAtech?

With a subscription to DIAtech, you gain access to a range of exclusive benefits designed to protect and maximize your investments:

Personalized advice: You will receive guidance and strategies tailored to your specific financial needs and goals.

Evaluation and strategy: We conduct a detailed analysis of your investments to create an optimized and secure strategy.

Monitoring and diagnosis 24/7: Your investments will be protected and continuously monitored, using our system and technology T&J - INV 12317 - v 1.0 - 2024, with active oversight 24/7.

Protection against frauds, scams, and deceptions: We ensure your investments are safeguarded against any fraudulent activities, scams, or misleading practices.

Any type of consultation: You have the freedom to ask any questions or seek advice regarding your financial matters at any time.

How can I invest with DIAtech?

Sign up for our system to access secure, monitored investments. Once registered, you'll receive personalized advice and access to our technology to safeguard your investment.

What security does DIAtech offer my investment?

We use advanced technology and continuous monitoring to ensure each investment meets the highest safety standars, protecting you from fraud and scam.

Investments and Benefits

 

Are investments with DIAtech safe?

Yes, all investments made through DIAtech undergo a rigorous and thorough verification process to ensure maximum safety. Our T&J - INV 12317 - v 1.0 - 2024 system provides comprehensive protection, continuously monitoring investments and ensuring that funds are secure at all times.

Are investments with DIAtech protected at an international level?

Yes, our investments are protected through compliance with international regulations, bilateral agreements, and the legislation of each country, ensuring the security of your funds in all markets where we operate.

Can I cancel my investments with DIAtech?

Yes, you can cancel your investments at any time. Specific details about the associated costs depend on the type of investment and the signed contract.

What benefits does investing with DIAtech offer?

Investing with DIAtech provides a range of benefits, including personalized advice, continuous evaluation, 24/7 monitoring and diagnosis of your investments, as well as protection against scams, fraud, and deception. Additionally, we offer unlimited consultations to ensure you are always informed about the status of your investments.

Does canceling investments with DIAtech incur a cost?

Yes, canceling investments incurs a cost. Depending on the time and contract, cancellation fees range between 5% and 10% of the total, plus additional transfer costs to the bank account. These costs follow a general framework used in investments.

How long does the transfer of funds take after cancellation?

Depending on the banking system and the country of origin of both the client and the investment, the transfer may take between 5 and 10 days. We ensure to monitor every step of the process to guarantee the client receives their money securely and promptly.

How and when will I receive reports on my investments?

Depending on the client's preference, reports can be received monthly or quarterly. Annually, automatic reports are provided with a detailed summary of all investment activities.

Legal Aspects and Responsibilities

 

Limitations of Liability:

DIAtech Digital Investment Advisors Technology is not responsible for investments made by registered users independently or outside of our system. Any investment decision made without our supervision is the responsibility of the user.

 

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Intervention in Investments:

Our system is designed to protect and advise registered users who utilize our services. We can only intervene and provide assistance in investments that go through our system.

Acceptance of Terms:

By using our services, you accept these terms and conditions. It is important to read and understand each of them.

Modifications:

We reserve the right to modify these terms at any time. We will notify you of significant changes through our website.

Contact Us to Secure Your Finances and Investments

Do you have questions or need more information?

Fill out the form, and one of our advisors will contact you to address your concerns and help you protect your savings, personal finances, and investments securely.

 

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 Contactact Us

Email: 

 info@diatechsecureinvest.com

WhatsApp: 

+34 658 58 17 17

Telegram: @diatech_investadvisorstechnology

Facebook: 

DIAtechInvestAdvisors

 

Location

 

La Línea de la Concepción, 11300 Cádiz, Andalucía, Spain

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